I had a Watchdog moment the other day.  

My local post office sold me a more expensive postal package without providing me any options.  When I queried it, they claimed it was “too late”.  

An outrage!  

I took to twitter, and got a response:

With this prompt, I emailed a complaint.  A week later, I got an apology letter and a book of first class stamps! More tweets:

If only Victor Meldrew had had social media.